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Transportation Assistance

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Transportation Assistance

Safe, reliable transport support to help you get where you need to be.

At Pro Health Services, we provide safe and dependable transportation assistance to help NDIS participants travel with greater comfort, confidence, and convenience. Whether you need support getting to appointments, community activities, shopping centres, or other important destinations, our team is here to make travel easier and more accessible.

We understand that transport can play a vital role in everyday independence and community participation. That is why we offer practical travel support tailored to individual needs, including assistance with accessible vehicles, travel planning, and support to use public transport more confidently where appropriate.

What Is Transportation Assistance Under the NDIS?

Transport assistance under the NDIS can help participants who are unable to use public transport without substantial difficulty due to their disability. Depending on the participant’s plan, this may include funding for transport-related supports or assistance to access community-based activities and essential everyday destinations. The NDIS also notes that providers may claim reasonable travel-related costs in certain circumstances when accompanying participants in the community, provided these arrangements are clearly agreed in advance.

How Pro Health Services Can Help

Our transportation support is designed to give participants and families greater peace of mind. We provide transport options that are safe, flexible, and suited to a range of mobility and support needs.

We can assist with:

  • Safe and comfortable transportation for participants
  • Trained staff and drivers who understand disability support needs
  • Wheelchair-accessible and modified vehicle options where required
  • Help planning travel and transport arrangements
  • Support with transport for community participation and everyday activities
  • Assistance from a trained support worker when using public transport
  • Travel support tailored to individual mobility, comfort, and safety needs

Where We Can Support You To Go

Depending on your needs and funded supports, transportation assistance may help you get to:

  • Medical and allied health appointments
  • School, training, or other educational settings
  • Work or employment-related activities
  • Local shopping centres and everyday errands
  • Community programs and social participation activities
  • Personal appointments and essential services
  • Local outings and places within your community

Why Choose Prohealth?

Prohealth, as a registered NDIS Service Provider, offers NDIS participants the most convenient transportation and travel assistance. According to the NDIS, you will be able to obtain funding through the NDIS if you are unable to use public transportation without significant difficulty due to your disability. The funding takes into account any relevant taxi subsidy scheme, but it does not cover transportation assistance for carers to transport their disabled family member to everyday commitments. Please contact us for more information.

Contact Us

 

How Disability Transport Services Help Participants?

This transport support is covered in the Assistance with Social and Community Participation funding in your NDIS plan. We will assist you with modified vehicles that are convenient for disabled and aged people for their community participation transportation. We can provide you with safe and comfortable transportation with a well trained licensed driver in one of our disability vehicles, or one of our well trained support workers can accompany you on trains, buses and other forms of transportation to help you get to:
 
Basic personal care
  • School or another educational facility Work
  • Your doctor or other medical appointments
Transition home™ package
  • Your local shopping centre
  • Around your community

Speak With Our Team

24/7 SUPPORT 1300 201 249

Frequently Asked Questions

Transportation assistance is support for participants who cannot use public transport without substantial difficulty due to their disability. Depending on the participant’s plan, it can help with travel needs related to everyday participation, appointments, and community access.

Yes. We can support participants with safe and comfortable transport options, including assistance with wheelchair-accessible or modified vehicles where needed.

Yes. In some cases, a trained support worker can accompany a participant on buses, trains, or other forms of public transport to help them travel more safely and confidently. The NDIS also recognises provider travel-related arrangements when accompanying participants in the community, subject to the participant’s plan and service agreement.

This may include travel to medical appointments, education, work, shopping, social activities, and community participation, depending on the participant’s support needs and funded plan.

No. The NDIS says transport funding does not cover transport assistance for carers to transport their family member with disability to everyday commitments.

You can contact our team to discuss your travel needs, current NDIS plan, and the type of support you are looking for. We can then help guide the next steps and discuss suitable transport arrangements.

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personalised NDIS support
with a team that truly cares.

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